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Accessibility

Effective Date: October 18, 2025

At Docs Contacts, we believe that clear vision should be accessible to everyone — both in your eyes and on your screen. We’re committed to ensuring that all visitors, regardless of ability, can easily browse, shop, and engage with our website and services.

Our Commitment

Docs Contacts strives to provide an inclusive and user-friendly online experience for all people. We actively work to make docscontacts.com conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which define best practices for digital accessibility.

We want every customer to feel confident and comfortable using our website, whether you’re placing an order, managing a subscription, or reading product details.

How We Make Docs Accessible

To support accessibility, we:

  • Design with clear, legible fonts and high-contrast color combinations.
  • Provide meaningful alt text for product and lifestyle images.
  • Structure content with proper headings and descriptive links for screen readers.
  • Ensure that all site functions (like checkout, forms, and navigation) can be used with a keyboard.
  • Continuously test for accessibility with automated and manual tools.
  • Review new features for accessibility before launch.

While we take these efforts seriously, we can make mistakes. If you feel that an area of our website does not meed your accessibility needs, please contact us at hello@docscontacts.com and we will make every effort to correct the issue.

Ongoing Efforts

Accessibility is not a one-time project — it’s an ongoing responsibility. We regularly review our website and digital content to identify areas for improvement. As technology evolves, we aim to adapt our practices and continue exceeding expectations for inclusivity.

If You Need Assistance

If you use assistive technology and experience any difficulty accessing content or completing a purchase on our site, we’re here to help.

Please reach out so we can assist you directly:

Email: hello@docscontacts.com
Mail: Docs Contacts, 870 N High St. Columbus, OH 43215 USA

When contacting us, please describe the nature of the issue, the page or feature you were using, and any assistive technology you rely on (such as a screen reader or browser). This helps us resolve the issue promptly and ensure it doesn’t happen again.

Feedback

We value feedback from all visitors and customers. If you have suggestions to improve accessibility on docscontacts.com, please let us know. We take every comment seriously and view it as an opportunity to make Docs better for everyone.

Third-Party Content

Our website and areas of our website our built on third-party content, plugins, or tools (such as website builder, payment processors, shipping providers, or embedded product videos). While we don’t control these vendors, we encourage them to prioritize accessibility and welcome your feedback if any external component presents a barrier.

Continuous Improvement

Our goal is simple: no barriers, no limits — just better vision for all.
We’re dedicated to maintaining an accessible, inclusive shopping experience and will continue to make improvements to support the needs of every visitor.